PRIVACY POLICY

1. Information We Collect
When you reach out to us, schedule service, or submit a request online, we may collect the following information you voluntarily provide:

• Full name
  
• Phone number
  
• Email address
  
• Service address or general location
  
• Details about your appliance and the issue you’re experiencing

We only collect information that is necessary to provide our services effectively

2. How We Use Your Information
We use the information collected to:

• Respond to inquiries and service requests
  
• Schedule, confirm, and manage repair appointments
  
• Communicate service updates or arrival times
  
• Provide estimates, invoices, and customer support
  
• Improve our services and overall customer experience

We do not use your information for unrelated purposes.

3. Data Protection & Security
Homnice Appliance Repair LLC uses reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no system can be guaranteed 100% secure, we take appropriate steps to protect your data.

4. Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be shared only when necessary to complete a service request — for example, providing relevant details to a technician assigned to your job — or when required by law.

5. Cookies & Website Analytics
Our website may use basic cookies or standard analytics tools to improve functionality and user experience. These tools do not collect sensitive personal information and are used only to understand website performance and usage trends.

6. Your Rights & Choices
You have the right to:

• Request access to the personal information we have about you
  
• Ask for corrections to inaccurate information
  
• Request deletion of your personal data, subject to legal or operational requirements

To exercise these rights, please contact us directly.

7. External Links
Our website may contain links to third-party websites. Homnice Appliance Repair LLC is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services indicates acceptance of the revised policy.