Frequently Asked Questions

No, we pride ourselves on 100% transparent pricing. The quote our technician provides after the diagnostic is the exact final price you will pay. There are no hidden fees, unexpected part markups, or surprise labor costs. Furthermore, we understand that appliances break down at the most inconvenient times, so we do not charge extra or inflated rates for standard weekend appointments. We believe in honest, straightforward pricing so you always know what to expect before any work begins.

Yes, we absolutely do! Repairing gas appliances requires specialized safety training and protocols that many repair companies simply don’t offer. Our certified technicians are fully trained, experienced, and equipped to safely diagnose and repair gas ovens, gas ranges, and gas dryers. If you smell gas, however, please turn off the gas supply and contact your local gas company immediately before scheduling a repair.

Before scheduling a service call, we recommend trying a few quick troubleshooting steps. First, ensure the refrigerator is firmly plugged in and check your home’s electrical panel for a tripped circuit breaker. Second, take a look at the condenser coils (usually located at the bottom or back of the unit). If they are heavily coated in dust or pet hair, they cannot release heat properly, which prevents the fridge from cooling. A quick vacuuming of the coils often solves the problem. If you’ve checked these basics and the fridge is still warm, give us a call—it may be a failing compressor, a broken evaporator fan, or a sealed system issue.